Implementing new software into your business

Posted on: 9 June 2021

Implementing new software into your business can at first seem daunting, with many organisations often fearing change that will disrupt the status quo of their operations. The Covid-19 pandemic has forced businesses to integrate new solutions into their processes, but continuous innovation is necessary to adapt and stay ahead of competitors.

Although software implementation can be overwhelming, knowing the common challenges that can arise will help your business avoid them. By following these simple steps, businesses will soon realise that the benefits of their new software solution greatly outweigh the possible risks.

Here are some ways to avoid the challenges of software implementation:


It is important for businesses to know and understand why they are implementing new software and set realistic expectations from the start of what they want to achieve. When employees have a clear understanding of the need of the software, there will be high adoption rates. A company must expect a reasonable time allocation for implementation, particularly with systems that encompass multiple tasks. For example, software such as Obbi Solutions has robust integration of many functions relating to compliance, productivity and risk management which are used in various departments of an organisation. With a fully integrated product, it is necessary that the groundwork is set, and that accurate data is in the right place from the get-go, as this will ensure future success.


Proper training must be conducted where employees are allowed sufficient time to learn the workings of the new software system. Holding training events is an efficient way of guaranteeing all employees are equipped with the knowledge of the new software and allows for open discussions, where any questions can be answered, demonstrations of the application of the software, and a reminder of the implementation benefits. Companies can also assign a key person, who is adept at handling the software system. This person becomes the project lead and will train others as needed. It is also important to have ongoing training even once the software has been introduced to refresh employee knowledge and for staff to learn about any updates.


As data migration can often be a lengthy procedure, focusing on data migration as an early process ensures a smoother implementation, reducing potential risks and helping with training efforts. When the data process from the legacy system to the new system is accurate, this eliminates issues and data errors when the software goes live. Again, businesses should have a realistic timeline plan of each step required to complete the transferring of data.


Once the new software has been employed, it is essential to keep following up with the apparent changes that the implementation has brought. By measuring the before and after results, companies will notice the benefits of their new solution i.e., reduced paper and processing costs and increased productivity and flexibility. The benefits can be shown to employees who were reluctant to change and ease any doubts they might have had, which will create a more cohesive workplace.

When these steps are followed, software implementation into your business will be less stressful and intimidating. Once a clear understanding and shared expectations are established, you will begin to see the improved efficiency of your operations due to the integration of the new system.