Digital transformation creates essential changes within businesses in regard to how they operate. The introduction of new technologies along with traditional processes can streamline your operations, improve inefficiencies, and deliver a more valuable service for your customers.

In order to be successful today, businesses need to embrace change and continuously adapt to the challenges of the industry, especially post-COVID-19. The advancement of technology has made it increasingly important for businesses to evolve to stay a step ahead of their competitors.

Digital transformation can be viewed as changing manual processes to automation but can also be viewed as drawing insights from data to make better informed decisions. SMART manufacturing includes the use of new technologies such as Internet of Things. Internet of Things involves the interconnection of sensors, cloud computing, and data. The network of sensors collects essential data which is then turned into valuable insights through cloud software to improve manufacturing processes.

So why should manufacturers invest in new technology?

1. Saves Time & Money

Investing in new technology to begin with can be costly but overtime will save you money. New machinery will mean operating costs are reduced as businesses will need to hire less people to do the work the machinery can do. As well as this, there is less likely to be human error mistakes from machinery, resulting in fewer resources being binned. Incorporating digital platforms, will also save your business time through removing manual admin tasks i.e., data entry. Cloud-based software can eliminate paper-based systems and store data together and securely, allowing for access by all employees.

• Increased Productivity

Adapting to new technology will allow you to streamline your businesses’ processes. Machinery and digital tools will improve operating efficiencies by implementing faster working methods. New machinery will produce a higher volume of product due to a continuous schedule that manpower would be unable to do. This will then lead to an increase in revenue growth.
Investing in software can increase productivity by offering your employees continuous training at times convenient to them. As a result, when your employees keep up to date with their training, you will have an upskilled workforce which increases operating efficiency.

• A Better Customer Experience

Digital transformation within the manufacturing industry will increase your customer’s satisfaction. Through making your production faster and cheaper, this improves delivery times for your clients. A reduction in production costs may also mean a reduction in the price of your product which means cost-saving for your customers. With a better customer experience, your customers are more likely to be loyal and return to your service.